Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
In the interest of our customers' health, we do not accept returns on swim bottoms when the hygienic liner has been removed.
To start a return, please contact us at windwardcayeswimwear@gmail.com.
Returns should be sent to the following address: [711 N. 8th St., Saint Marys, KS 66536.]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at windwardcayeswimwear@gmail.com.
Returns are not accepted on final sale or end of season clearance items.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and find you a perfect fitting swimsuit!
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
When we’ve received your return, you’ll be automatically refunded on your original payment method within 10 business days.
If more than 15 business days have passed since we’ve approved your return, please contact us at windwardcayeswimwear@gmail.com.